Refunds and returns

Refund:

You can claim a full refund of your purchase if and only if you meet at least one of these three conditions:

You do not receive your product within 1 month.
You receive your product in poor condition.
You receive the wrong product.

You will be asked for proof of what you are saying in some cases.

Returns:

We do not practice a return policy, we will refund you if you return within the framework of a refund according to the mentions stated above.

 

For any questions or requests for information concerning refunds, please contact our customer services directly at this address: luxxefrancecontact@gmail.com.